Sounds pretty cool - I gotta think of a good talk and see if I can make the cut :)
@vinniev would love to see you and @Ken Robbins presenting together 🔥
I’m not sure I have enough experience to be the speaker, but I’d really love to see a session about “How to write a great support message”
I’m thinking maybe someone from support, and someone who’s a user going through some scenarios of what is the most essential information to include in support tickets to help get an outcome faster and more accurately. I’ve lately been using screen recordings and (I think) getting better at what sort of thing to include.
@BeataDunne love your thinking here, adding @Selma from our marketing team in Europe to share more on next steps.
@BeataDunne great idea! It’s like learning how to prompt ChatGPT but instead - how to give the BenchlingBOT a BOOST!
@BeataDunne love your thinking here, adding @Selma from our marketing team in Europe to share more on next steps.
Hi @BeataDunne! Thanks for the great suggestion! We’re actively working on the content now, and this could be perfect for the super admin session. Happy to chat and explore making you an active participant too (if you’re interested).
@Selma Sure! If you think it’ll be useful I’m happy to take part
