General announcements 📣

Announcements & messages from the Benchling team

  • 25 Topics
  • 172 Replies

25 Topics

Melissa DiTucci
Community Moderator
Melissa DiTucciCommunity Moderator
posted in General announcements 📣

Customer Coffee Chats

🚀 Calling all Benchling Enthusiasts! Are you passionate about Benchling and eager to showcase your journey? We invite you to participate in an opportunity to share your insights and expertise with the Benchling Community with a Customer Coffee Chat!🌐 What's Involved:🗣️ 45-minute Zoom session open to Community members 🎤 Moderation by our expert Community team 🤝 Additional support from a Benchling key player (CSM, IM, or TAM) 📣 Introductory post on the Community, sharing the exciting topics of focus🌟 Ideal Candidates:💙 Passionate about Benchling 🚀 Have an exciting Benchling project or initiative to share 📊 Strong understanding of Benchling setup and administration 🌐 Clear goals around Benchling use🔒 Rest assured:🤐 No details about specific data models or proprietary information will be disclosed.Ready to showcase your Benchling journey?☕ Let us know you're interested, and we'll set up a time for a coffee chat! ☕ Participants will be rewarded with Benchling gear! 🎁

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ellie.scholz
Community Moderator
1 month ago
A
Benchling Employee
andrewmeccaBenchling Employee
published in General announcements 📣

New Release: Updated Scientific Accelerators Now Available

Greetings, Benchling Community!The Benchling Solutions Team is thrilled to announce that updated versions of our Bioresearch and Bioprocess Scientific Accelerators are now available! This release constitutes our first major update to the Benchling Scientific Accelerators since their initial launch in late 2023. Each of our Bioresearch and Bioprocess Scientific Accelerators have been updated and refreshed with the latest Benchling Product features, tons of new, ready-to-use content such as Notebook Templates and Insights Dashboards, and improvements to the underlying data models to better support and accelerate your organization’s science. See below for a brief preview of some of the newest Product features and enhancements we’ve brought to our Accelerators:Benchling for Bioprocess: All Bioprocess Scientific Accelerators now utilize our new Bioprocess Product (see here for the Bioprocess Product Release Announcement) Benchling Connect: All Scientific Accelerators are now Connect-ready -

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A
Benchling Employee
1 month ago
maryann22
Community Moderator
maryann22Community Moderator
published in General announcements 📣

Win a Benchling Summer Hawaiian Shirt 🌺👕

Benchling Community!The weather is heating up and so is Benchling’s Online Community! 😎☀️🥵 We want to design the ultimate piece of Benchling apparel for the lab, the beach, and everything in between. Join our contest to help us choose a design and  for your chance to rock this exclusive piece of swag at all your summer gatherings! Design 1Design 2 Design 3🏅 Here’s how to participate:1) Vote for your favorite shirt design2) Tag at least one person from your company or a friend in the community in your post3) Tell us what summer fun activity you want to do in your Benchling Hawaiian shirt! IMPORTANT: You must complete all steps to be entered into the raffle by June 14th by 5PM PST!  The design with the most votes is the shirt we will produce.We will be giving away a total of 25 limited-edition Benchling Summer Fun Hawaiian Shirts 🤗

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maryann22
Community Moderator
1 month ago
ellie.scholz
Community Moderator
ellie.scholzCommunity Moderator
posted in General announcements 📣

Benchtalk registration is open! 🎉

Get excited — registration for Benchtalk 2024 is officially open!If you haven’t been before, this is our largest community event of the year and – trust me – you’re not going to want to miss this! Go from URL → IRL and meet hundreds of your community friends in-person in October in Boston (10/1-10/2) and London (10/23-10/24).Why attend?Learn: 30+ sessions jam-packed with product innovation, Benchling workshops, and insights from the brightest minds in the industry Hands-on training: Get best practices and take training on all things Benchling from product experts. Network: Meet 400+ users from biotechs of all sizes to get inspired, swap best practices, and grow your professional circle. Have fun: Let’s toast your incredible work, mingle with JeffyP, and get cool swag.So, save your spot today:📍 Boston, October 1-2nd, 2024: https://benchtalk.benchling.com/boston24 📍 London, October 23-24th, 2024: https://benchtalk.benchling.com/london24  And, don’t wait to start meeting Benchtalk 2024

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ellie.scholz
Community Moderator
2 months ago
ellie.scholz
Community Moderator
ellie.scholzCommunity Moderator
posted in General announcements 📣

New product idea responses: Your questions answered!

Hi everyone, happy Friday!You might have noticed some of your ideas getting replies recently from our awesome product team! We've been hearing some questions around about this process, so I wanted to hop in to address those and open up the conversation for other questions. Why did the status change on my idea without a response from the product team? Don't worry! The product team always responds to your idea before we tweak the status. It will appear as two separate messages because only community admins like myself and @Melissa DiTucci are able to adjust statuses. Just scroll up a bit to find the product manager's response. Oh, and heads-up: you might not see the Benchling Logo / JeffyP next to their name, but a quick hover over their picture will reveal their role. My idea didn’t get a response. Why? Hang tight! Once your idea hits the minimum voting threshold (which we've set at 25 votes for now), our Benchling Product team will dive in and give it their two cents. Good news, howe

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vinniev
2 months ago
Melissa DiTucci
Community Moderator
Melissa DiTucciCommunity Moderator
posted in General announcements 📣

📣 2024 H1 Benchling Roadmap - Available on the Community now through May 27th

The 2024 H1 Benchling Roadmap is your exclusive look forward into what our product team will be releasing over the coming months.👉Watch Roadmap here👈 How to gain access 🔑 for new Community Users All Benchling customers can access the Community. To create an account, click the Login button in the top right-hand corner of the screen and use the Create an Account option Be sure to use your work email address! If you have any questions or issues accessing the Community, contact community@benchling.com. Join the conversation on the Roadmap for a chance to win a limited edition Benchling swag bundle! 

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Melissa DiTucci
Community Moderator
3 months ago
Melissa DiTucci
Community Moderator
Melissa DiTucciCommunity Moderator
posted in General announcements 📣

Upcoming What's New Webinars

Hi Community Members! What’s New at Benchling is returning next month ⭐🎈🙌Hear about our recent releases from Benching’s Head of Product and Design, Shawna Wolverton, and our Product Managers. Key topics:  Launch of Benchling Bioprocess What’s new with Benchling Connect  Molecular Biology and in-vivo product updates Benchling’s recent AI releases Hope to see you there! 

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Melissa DiTucci
Community Moderator
3 months ago
Melissa DiTucci
Community Moderator
Melissa DiTucciCommunity Moderator
posted in General announcements 📣

Join us TOMORROW (4/9) for our Umoja Coffee Chat

Join us TOMORROW (4/9) for our Coffee Chat with Tessa and Vinnie from Umoja.You’ll gain powerful insights from a mature & successful organization that has been leveraging Benching for years.Vinnie shares a ton of wisdom & perspective on our forums every week and both Tessa & Vinnie stole the show at our Benchling Valentine’s Contest with the Benchling puns 😝Umoja can definitely serve as a “Benchling Role Model” for companies looking for inspiration on how configure & maintain a successful Benchling system—look no further than their program pipeline to see how well they’re doing.As an added bonus, we’ll be sending coffee funds to a few lucky attendees.Can’t wait to see you there! Registration Link

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vinniev
3 months ago
ellie.scholz
Community Moderator
ellie.scholzCommunity Moderator
posted in General announcements 📣

Benchtalk Call for Speakers Open – Apply Now!

Big news: Benchtalk is back this October and the 👉 call for speakers is open for Boston (10/1-10/2) and London (10/23-10/24)!Apply today for a chance to become a part of the prestigious community of experts selected to show off their learnings and expertise like @AnnaS_Lyell, @justintaylor, @MichaelD @tangy73 and @Ken Robbins.Submissions will be read and presenters notified on a rolling basis, so apply soon! The call for speakers will close on May 15th and all presenters will be notified by May 31st.If you have any questions, feel free to drop them below so we can all learn together or DM me or @maryann22.

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BeataDunne
2 months ago
ellie.scholz
Community Moderator
ellie.scholzCommunity Moderator
posted in General announcements 📣

User Groups: Vote for your city to be next!

Hey everyone 👋 I'm excited to share that User Groups are gaining momentum in Boston, and this month, we're gearing up for our second city launch: Madison, WI – all thanks to our fantastic leaders @Ken Robbins and @gfmayhew!🗳Want to see a Benchling User Group come to your city?Cast your vote in the poll or comment below to nominate your city for our 2025 roadmap.What are User Groups?Gatherings hosted for users, by users. They’re all about bringing great minds together to swap knowledge and make a few friends along the way. Learn more here.💻 Excited to meet up with other Benchlings but can’t wait until your city is launched?No problem, stay tuned for virtual users groups like the event @Ken Robbins is hosting on App Canvas and other front-end apps. P.S. Have expertise on this topic? Ken is actively looking for speakers!  📩 Passionate about Benchling and excited to help bring people together? Drop me a DM or comment below if you’d like to learn more about becoming a User Group leader.

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Melissa DiTucci
Community Moderator
2 months ago
maryann22
Community Moderator
maryann22Community Moderator
published in General announcements 📣

Join Us in Seattle for the Benchling Community Forum on April 18!News

🌟 Exciting News! 🌟Join us in Seattle on April 18 at the Benchling Community Forum for a day filled with community building. Here's what's in store:Agenda:- 1:00 pm: Dive into a hands-on Sample Lifecycle Workshop (optional)- 2:45 pm: Discover new and upcoming features with @ElisOl - 3:45 pm: Engage in discussions on Instrument Connectivity and AI Readiness- 4:15 pm: Enjoy refreshments and network with other Seattle customersSecure your spot by RSVPing here. Can't wait to see you there!Also, keep an eye out for Community Forums in San Diego (March 27), Cambridge (UK), South San Francisco, NYC, and Boston. Dates to be announced soon!  

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maryann22
Community Moderator
4 months ago
maryann22
Community Moderator
maryann22Community Moderator
published in General announcements 📣

🌟 Attention San Diego Customers! 🌟

Mark your calendars for March 27th because we're bringing the Benchling Community Forum to San Diego! Join us for a ½ day of networking and insights with your local Benchling community. Check out the agenda:🕙 10:00 am: New Features and Product AMA with Shawna, our Head of Product🕚 11:00 am: Instrument Connectivity and AI Readiness🕦 11:45 am: Lunch and Networking🕐 1:00 pm: Sample Lifecycle Workshop (optional)RSVP here to secure your spot. Can't wait to see you there! Oh, and did we mention there's hot new swag waiting for you?Stay tuned for more community forums coming to Seattle (April18), Cambridge (UK), South San Francisco, NYC, and Boston. Dates to be announced soon!See you in San Diego! 🎉

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maryann22
Community Moderator
4 months ago
Melissa DiTucci
Community Moderator
Melissa DiTucciCommunity Moderator
posted in General announcements 📣

📚New Benchling Learning Labs Courses

🎉 Exciting news! New content has just dropped on Benchling Learning Labs including an Intermediate Administrator Learning Plan and two courses on using Benchling for In-Vivo. BLL is a great resource for deepening your knowledge of Benchling or training new users. As a reminder, you can take all these courses for free. Certification is available for a fee but that is completely optional. New courses pictured below 🤓📚Let me know if you have questions and I’d be happy to track down the answers 😊

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Melissa DiTucci
Community Moderator
5 months ago
maryann22
Community Moderator
maryann22Community Moderator
posted in General announcements 📣

Join the Fun: Community Forums Coming Your Way! 🌐🚀

Hey there!We're gearing up for some local community forums this Spring, and we want to make sure it's as awesome as it can be – with your help, of course!Here's a sneak peek at what we've got in mind for the agenda, but we're totally open to your suggestions:1. Get ready for the inside scoop on Production Innovation/Road map straight from our product team!2. We're thinking roundtable discussions on best practices, product feedback, and whatever else you're itching to chat about. What topics would make your day?3. Hands-On workshop – because who doesn't love a bit of hands-on action?We're thinking the following cities where we have a cluster of customers– San Diego, Seattle, SF, New York, Boston, plus a few spots in Europe: Cambridge, and Zurich. But hey, we're all ears! Any other spots you think we should hit?Give us the lowdown on what you'd love to see and what would make spending half a day with Benchling and your community friends totally worth it. Excited to hear your thoughts!Mar

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vinniev
5 months ago
maryann22
Community Moderator
maryann22Community Moderator
published in General announcements 📣

💌 Benchling Valentine's Contest! ❤️

Hey Benchling Community! 🧪✨ After the fun we had with our ugly sweater contest, we're back with more fun – Valentine's Day style! 💖 With the season of love fast approaching, we're on the lookout for your most clever Benchling-inspired "pick up lines" and greetings for V-Day cards.We're turning to YOU for some witty and charming suggestions! Share your ideas in the comments below and let's spread the Benchling love! Here are a few examples to get your creative juices flowing:-”Our sequences are SO aligned”-”Nothing makes my heart race like getting @ mentioned by you” -”You + Me are linked entities” The top three submissions with the most likes will each win a $50 gift card to splurge on awesome Benchling swag at our store! 🎉✨ We’ll turn the winning pick-up lines into shareable digital valentine cards. 🏹How to Participate:1. Comment with your Benchling-inspired pick-up lines or V-Day greetings below by Friday, February 9th. Tag your friends so they can vote for you!2. Vote by liking

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vinniev
5 months ago
Melissa DiTucci
Community Moderator
Melissa DiTucciCommunity Moderator
posted in General announcements 📣

Upcoming Product Response Week: Jan 29 - Feb 2

Hello Community Members! 👋Next week is our Product Response Week, where we will see status updates and responses on submitted ideas with more than 25 upvotes. I encourage you to take a bit of time this week to review the submitted ideas and show your support by upvoting and commenting on those you’d like to see enacted! 

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gwoo
6 months ago
Melissa DiTucci
Community Moderator
Melissa DiTucciCommunity Moderator
posted in General announcements 📣

Between Benchling Roles? The Community is here to support you 💛

If you find yourself between Benchling roles, no need to immediately make changes to your account—we don’t want you to lose your Benching Community customer status and access to all of our forums. Need a password reset? Reach out to community@benchling.com. Ready to update your account with your new email and company! Email or DM @Maryann or myself.Leverage our Job Board and stay up to date with the Benchling happenings so you can transition smoothly into your next role.

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Melissa DiTucci
Community Moderator
6 months ago
maryann22
Community Moderator
maryann22Community Moderator
published in General announcements 📣

🌟 Exciting In-Person Workshops in San Francisco - Jan 18! 🎉

Hey Benchling Community! 🚀 Just wanted to make sure you're all in the loop—mark your calendars for January 18th because we're hosting in-person workshops at our SF HQ. 🗓️ Details:- When: January 18, 2024- Where: Benchling SF HQ, 680 Folsom Street, San Francisco, CA 94107- Time:2 pm - 4 pm (Workshops) | 4 pm - 5:30 pm (Happy Hour)🤝 Join us for a hands-on experience with:1. Getting Started with Benchling   - Perfect for new users or those needing a Benchling Notebook refresher. Master the essentials and maximize your electronic lab notebook (ELN). Save your spot! 2. Master Sample Management with Benchling   - Tailored for users overseeing sample management. Dive deep into optimizing physical and electronic inventory with our comprehensive tracking tools. Save your spot! 3. Developer Platform - Build an App   - Geared towards Benchling Admins and developers experienced in building Apps and Integrations using Benchling APIs. Build an App using Benchling’s interactive UI.Save your spot! 

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maryann22
Community Moderator
6 months ago
maryann22
Community Moderator
maryann22Community Moderator
published in General announcements 📣

Cheers to closing out 2023, Benchling Community! 🎉

Hi Benchling Community!As we wind down 2023 and look forward to 2024 here’s a quick virtual message from our team. As a Community, not only did we have fun, connect, learn, inspire and enjoy, but we made a real impact. Because of you and your collaborative powers, people learned to solve big problems together, and inspired new ways of thinking. Some Benchling Community moments that made us smile….Launching our online community in August 👊 Benchtalk 23' where we gathered our global community for a 2-day event of knowledge sharing & connections 🌎 Our first user group in Boston led by @Ken Robbins   🤝 Fun & insightful “Ask Me Anything” series  featuring our very own PM team 🗣 Seeing hundreds of interactions from our community helping and answering each other 🏆  Kudos to these top Benchling Community contributors Thank you for your support and input during the launch of the Benchling Community! And thank you to our top 20 contributors since launch! @Ken Robbins @Chantelle @kat

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stefano_g
7 months ago
Melissa DiTucci
Community Moderator
Melissa DiTucciCommunity Moderator
posted in General announcements 📣

December Community Update

📣❗Happy Friday everyone! Coming at you with a few announcements and updates to keep everyone in the loop! 👯 In-person workshops coming to San Francisco - we’re holding a Benchling afternoon on January 18th  for our users to get together & level up their skills. Come hang out with myself, @maryann22 , and some of our Benchling expert friends! Workshops are posted on our Events page–register now because space is limited! Our three workshop topics are:  Getting started with Benchling  Master Sample Tracking with Benchling Build an App!   ⏪ In case you missed our AMA with @Kyle and @salil last week, I posted an article with the highlights! Check it out: Recapping our AMA with the Notebook Team   🏷 Our swag store is live! Now you can purchase you very own Benchling apparel and accessories for all occasions. Pinned on our Navigation Bar for easy access.    📄 Our Technical Solutions Architecture (TSA) team has been working hard to build out documentation and examples on popular in

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Felicia2320
7 months ago
maryann22
Community Moderator
maryann22Community Moderator
published in General announcements 📣

Win a Limited-Edition Holiday Ugly Sweater 🎁 – Here's How!

Contest is now closed--thank you to all who participated! 😁Thanks to the community on voting for your favorite holiday ugly sweater. Now here are the details on how to actually get one of our exclusive 2023 ugly sweaters! ✨Winning DesignThe rules are simple to qualify, you must:1) Comment on this post on why you are thankful for the Benchling community2) Tag at least one person from your company in your post3) Add a photo to your profile (if you haven’t already)IMPORTANT: You must complete all steps to be entered into the raffle by Dec 15th by 8am PST! We will be giving away a total of 20 limited-edition Benchling holiday ugly sweaters 🤗 We can’t wait to see all of your pics wearing your ugly sweater! Happy Holidays 🎄

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Melissa DiTucci
Community Moderator
7 months ago
jessiebeck
Benchling Employee
jessiebeckBenchling Employee
published in General announcements 📣

Help Us Help You: Tips from Benchling Support

When you need to reach out to Benchling Support, here are some things you can do to help the support team get YOU the most timely resolution.TL;DR - Include the following when you reach out to Benchling Support:✨A detailed explanation and impact of the issue. 🖼️Any context if necessary (when in doubt, provide more context please🙏). 🖥️A screenshot or screen recording with exact steps recreating the issue. 🔗A link to the issue if applicable ❤️Kindness is always appreciated. 🪴Your feedback is valued and looked at by every support leader at Benchling. 📧Add support@benchling.com as a contact in your email system.Let’s say you have a question about a lookup table or get a red bubble error 🚫 ‘Please reach out to Benchling support.’ You click on that little messaging icon in the bottom right corner of your Benchling environment. A little blue bot pops up, you fill out some dropdowns, and proceed to explain the problem you’re encountering.Your question gets put into a queue that one of o

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jessiebeck
Benchling Employee
8 months ago
maryann22
Community Moderator
maryann22Community Moderator
published in General announcements 📣

🎉 Help Us Choose the Ultimate Holiday Ugly Sweater Design!Poll

Hey Benchling Community! 🌟Get ready for some festive fun! 🎅 We're on a mission to create the ultimate holiday ugly sweater, and we need YOUR help to pick the winning design! 🎨 Cast your vote by November 17th and be part of the holiday magic. 🗳️✨But wait, there's more! Stay tuned for details on how YOU can snag one of these fabulous sweaters because, trust us, you'll want to be rocking this holiday season in style! 🤩🎄Spread the word, spread the cheer, and let the holiday festivities begin! 🎉🎁Stay tuned for more updates! Design 1Design 2Design 3Design 4 

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maryann22
Community Moderator
8 months ago
Melissa DiTucci
Community Moderator
Melissa DiTucciCommunity Moderator
posted in General announcements 📣

Product Response Recap 💡

Last week was our first quarterly product response week, where members of our product team responded to the submitted ideas that had surpassed 25 upvotes. We had 10 ideas that met this threshold. Thank you to all who voted and contributed to this initiative. We’ll plan to repeat this effort at the end of January. Thanks @reed​​, @Mike Taylor, @tara, @salil, @Kyle for your responses and participation in this initiative! As Shawna described in her AMA back in August, we have to say no to some ideas to be able to say yes to others and there will always be far more things we want to build than we can commit to. Having these ideas marked as “Not Planned” doesn’t mean they couldn’t be reconsidered in the future, and doesn’t mean we shouldn’t continue to show our support for features that would be impactful for you. I encourage everyone to continue sharing your use cases, adding details, and discussing the future of Benchling you want to see. 1 Under Construction3 Under Evaluation 6 Not plann

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Melissa DiTucci
Community Moderator
8 months ago
maryann22
Community Moderator
maryann22Community Moderator
published in General announcements 📣

Benchtalk Buzz

📢 Calling all Community Members! 🎉 Exciting times ahead! Benchtalk Boston (Sept 18-19) and Benchtalk London (24-25 Oct) are just around the corner, and you won't want to miss out. Here's why you should attend:🚀Top-notch Insights: Get ready to dive into cutting-edge industry insights, product updates, and sessions led by customers and Benchling experts that'll take your knowledge to the next level.🤝 Networking Opportunities: Benchtalk isn't just about learning – it's also a fantastic chance to connect with fellow Benchling enthusiasts. And guess what? You can start networking even before the event begins!🔗 Join the Online Group: Jump into our dedicated Benchtalk online group right here- Boston and London. Connect with other attendees, share your expectations, and make connections that'll enrich your conference experience.🎩 Win a Cool Prize: Have a shot at winning a limited edition bucket hat! Share what you're most excited about at Benchtalk in the group – 10 contributors will be

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maryann22
Community Moderator
11 months ago
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