📣 Announcements

Hey there!We're gearing up for some local community forums this Spring, and we want to make sure it's as awesome as it can be – with your help, of course!Here's a sneak peek at what we've got in mind for the agenda, but we're totally open to your suggestions:1. Get ready for the inside scoop on Production Innovation/Road map straight from our product team!2. We're thinking roundtable discussions on best practices, product feedback, and whatever else you're itching to chat about. What topics would make your day?3. Hands-On workshop – because who doesn't love a bit of hands-on action?We're thinking the following cities where we have a cluster of customers– San Diego, Seattle, SF, New York, Boston, plus a few spots in Europe: Cambridge, and Zurich. But hey, we're all ears! Any other spots you think we should hit?Give us the lowdown on what you'd love to see and what would make spending half a day with Benchling and your community friends totally worth it. Excited to hear your thoughts!Mar

Our AMA with @tara and the Analytics team is coming up! Post your questions here to make sure we get to them during our session. If you haven’t already registered and read through Tara’s introductory article, get on that!  

Hey Community Members! 👋 We have a very exciting new section within our "Learn" section with exclusive & valuable product documentation. Be sure to check out our Scientific Accelerators and see how the configurations built our by our Solutions Team compare to your current setups!Questions about Accelerators? @andrewmecca introduced them in his article last month! 

Hello Community Members! 👋Next week is our Product Response Week, where we will see status updates and responses on submitted ideas with more than 25 upvotes. I encourage you to take a bit of time this week to review the submitted ideas and show your support by upvoting and commenting on those you’d like to see enacted! 

If you find yourself between Benchling roles, no need to immediately make changes to your account—we don’t want you to lose your Benching Community customer status and access to all of our forums. Need a password reset? Reach out to community@benchling.com. Ready to update your account with your new email and company! Email or DM @Maryann or myself.Leverage our Job Board and stay up to date with the Benchling happenings so you can transition smoothly into your next role.

Hey Benchling Community! 🚀 Just wanted to make sure you're all in the loop—mark your calendars for January 18th because we're hosting in-person workshops at our SF HQ. 🗓️ Details:- When: January 18, 2024- Where: Benchling SF HQ, 680 Folsom Street, San Francisco, CA 94107- Time:2 pm - 4 pm (Workshops) | 4 pm - 5:30 pm (Happy Hour)🤝 Join us for a hands-on experience with:1. Getting Started with Benchling   - Perfect for new users or those needing a Benchling Notebook refresher. Master the essentials and maximize your electronic lab notebook (ELN). Save your spot! 2. Master Sample Management with Benchling   - Tailored for users overseeing sample management. Dive deep into optimizing physical and electronic inventory with our comprehensive tracking tools. Save your spot! 3. Developer Platform - Build an App   - Geared towards Benchling Admins and developers experienced in building Apps and Integrations using Benchling APIs. Build an App using Benchling’s interactive UI.Save your spot! 

Happy New Year Community Members! 🥂🎆We are BACK to our regularly scheduled programming and ready to kick this year off the right way. My resolution this year is to bring even MORE fun to the Benchling Community. After the amazing sweater contest I am excited to think up new ways to reward our users for all they do to contribute to our Community.  Do you have a Benchling Resolution? Is it finally time to get those legacy Notebook Entries uploaded into Benchling? To input those Inventory spreadsheets? To fix that out-of-date template? To actually start using Witness & Review?Share your ideas and if you’re stuck on how to get started, I will happily help pull together resources, next steps or key players to get you jumpstarted on your resolution! 

Hi Benchling Community!As we wind down 2023 and look forward to 2024 here’s a quick virtual message from our team. As a Community, not only did we have fun, connect, learn, inspire and enjoy, but we made a real impact. Because of you and your collaborative powers, people learned to solve big problems together, and inspired new ways of thinking. Some Benchling Community moments that made us smile….Launching our online community in August 👊 Benchtalk 23' where we gathered our global community for a 2-day event of knowledge sharing & connections 🌎 Our first user group in Boston led by @Ken Robbins   🤝 Fun & insightful “Ask Me Anything” series  featuring our very own PM team 🗣 Seeing hundreds of interactions from our community helping and answering each other 🏆  Kudos to these top Benchling Community contributors Thank you for your support and input during the launch of the Benchling Community! And thank you to our top 20 contributors since launch! @Ken Robbins @Chantelle @kat

Contest is now closed--thank you to all who participated! 😁Thanks to the community on voting for your favorite holiday ugly sweater. Now here are the details on how to actually get one of our exclusive 2023 ugly sweaters! ✨Winning DesignThe rules are simple to qualify, you must:1) Comment on this post on why you are thankful for the Benchling community2) Tag at least one person from your company in your post3) Add a photo to your profile (if you haven’t already)IMPORTANT: You must complete all steps to be entered into the raffle by Dec 15th by 8am PST! We will be giving away a total of 20 limited-edition Benchling holiday ugly sweaters 🤗 We can’t wait to see all of your pics wearing your ugly sweater! Happy Holidays 🎄

📣❗Happy Friday everyone! Coming at you with a few announcements and updates to keep everyone in the loop! 👯 In-person workshops coming to San Francisco - we’re holding a Benchling afternoon on January 18th  for our users to get together & level up their skills. Come hang out with myself, @maryann22 , and some of our Benchling expert friends! Workshops are posted on our Events page–register now because space is limited! Our three workshop topics are:  Getting started with Benchling  Master Sample Tracking with Benchling Build an App!   ⏪ In case you missed our AMA with @Kyle and @salil last week, I posted an article with the highlights! Check it out: Recapping our AMA with the Notebook Team   🏷 Our swag store is live! Now you can purchase you very own Benchling apparel and accessories for all occasions. Pinned on our Navigation Bar for easy access.    📄 Our Technical Solutions Architecture (TSA) team has been working hard to build out documentation and examples on popular in

Hey Benchling Community! 🌟Get ready for some festive fun! 🎅 We're on a mission to create the ultimate holiday ugly sweater, and we need YOUR help to pick the winning design! 🎨 Cast your vote by November 17th and be part of the holiday magic. 🗳️✨But wait, there's more! Stay tuned for details on how YOU can snag one of these fabulous sweaters because, trust us, you'll want to be rocking this holiday season in style! 🤩🎄Spread the word, spread the cheer, and let the holiday festivities begin! 🎉🎁Stay tuned for more updates! Design 1Design 2Design 3Design 4 

When you need to reach out to Benchling Support, here are some things you can do to help the support team get YOU the most timely resolution.TL;DR - Include the following when you reach out to Benchling Support:✨A detailed explanation and impact of the issue. 🖼️Any context if necessary (when in doubt, provide more context please🙏). 🖥️A screenshot or screen recording with exact steps recreating the issue. 🔗A link to the issue if applicable ❤️Kindness is always appreciated. 🪴Your feedback is valued and looked at by every support leader at Benchling. 📧Add support@benchling.com as a contact in your email system.Let’s say you have a question about a lookup table or get a red bubble error 🚫 ‘Please reach out to Benchling support.’ You click on that little messaging icon in the bottom right corner of your Benchling environment. A little blue bot pops up, you fill out some dropdowns, and proceed to explain the problem you’re encountering.Your question gets put into a queue that one of o

Last week was our first quarterly product response week, where members of our product team responded to the submitted ideas that had surpassed 25 upvotes. We had 10 ideas that met this threshold. Thank you to all who voted and contributed to this initiative. We’ll plan to repeat this effort at the end of January. Thanks @reed​​, @Mike Taylor, @tara, @salil, @Kyle for your responses and participation in this initiative! As Shawna described in her AMA back in August, we have to say no to some ideas to be able to say yes to others and there will always be far more things we want to build than we can commit to. Having these ideas marked as “Not Planned” doesn’t mean they couldn’t be reconsidered in the future, and doesn’t mean we shouldn’t continue to show our support for features that would be impactful for you. I encourage everyone to continue sharing your use cases, adding details, and discussing the future of Benchling you want to see. 1 Under Construction3 Under Evaluation 6 Not plann

Hi friends! Popping in to share some important things happening in the Community. ⏰Reminder: This week we have the opportunity to ask some questions directly to the wonderful Product Manager for Registry & Inventory, Tori Erhdhart. Those can be threaded on her “Meet the PM” article.1.🧑‍💻 We have a git repo! - The brilliant minds on our Lab Automation team put together a Github repository where folks can share scripts that convert data from raw instrument data outputs to the open source Allotrope standard.  The Allotropy open source library is a FAIR data standard and will help your team find greater efficiencies working with your instruments. We have this linked on the Product News page!  2. 💫We really really really value your ideas. Our product teams are preparing to perform their quarterly response-a-palooza! 🗓️The week of October 30th, our Product Operations Team will be combing through all the submitted ideas. They will be adding the ideas that meet our voting criteria into

📢 Calling all Community Members! 🎉 Exciting times ahead! Benchtalk Boston (Sept 18-19) and Benchtalk London (24-25 Oct) are just around the corner, and you won't want to miss out. Here's why you should attend:🚀Top-notch Insights: Get ready to dive into cutting-edge industry insights, product updates, and sessions led by customers and Benchling experts that'll take your knowledge to the next level.🤝 Networking Opportunities: Benchtalk isn't just about learning – it's also a fantastic chance to connect with fellow Benchling enthusiasts. And guess what? You can start networking even before the event begins!🔗 Join the Online Group: Jump into our dedicated Benchtalk online group right here- Boston and London. Connect with other attendees, share your expectations, and make connections that'll enrich your conference experience.🎩 Win a Cool Prize: Have a shot at winning a limited edition bucket hat! Share what you're most excited about at Benchtalk in the group – 10 contributors will be