Hi Community!
This guide reviews Customer Success's recommendation for how our customers should build their own onboarding process for new users. The full Best Practice Guide is attached at the bottom of the article.
Key topics explored in the attached Best Practices Guide:
- Why is onboarding important?
Helpful trainings to get started
- Building your own training guide (previewed below)
- Key attributes of a training guide
![](https://uploads-us-west-2.insided.com/benchling-en/attachment/c03c85bd-2293-47b8-afd3-04c18da090f0.png)